LITTLE KNOWN FACTS ABOUT AI CHATBOTS FOR THE RETAIL INDUSTRY.

86% of users anticipate chatbots to normally have an choice to transfer to the Dwell agent. (Part Shopper Practical experience Index)Retailers are likely to operate with very narrow margins, so any enhancements in operational efficiency can go a long way towards growing profitability. As an example, retailers can use GenAI to exchange or augment cu